Greetings from Tough Top Awnings! - 2015 March 03 2015, 0 Comments
TOUGH TOP AWNINGS 2015
Greetings from Tough Top Awnings! We would love to update our customers on what is happening at Tough Top Awnings. In response to our thousands of customers we continue to add products to our inventory in order to better serve your needs.
Tough Top Awnings is Growing
2014 was a break out year for Tough Top Awnings! Our son-in-law Tyler and our daughter Christie have joined myself, and my wife Sandy, to help keep up with our growing customer base. They now handle our day to day operations and you’ll find Tyler’s contact information throughout our website. Our son Rick, a graphic designer and website designer in Boulder, Colorado has been handling our branding, website, and marketing needs for a number of years now. To meet all of us please check our video below we made over the summer in the Pacific Northwest.
RV Main (Patio) Awnings now available
After a number of years searching for the best fabric in a large enough size so we could fabricate “one piece” main awning (there are no splicing on our awnings), we finally went into production last year. A big Thank You to all of you who have ordered our new RV main awnings. Our RV Patio Awning Installation Video is unquestionably the best and most comprehensive video of its kind on the internet. This project was completed with the help of our friends, the RV Geeks, the premier RV VIDEO “information” and “how to” guru’s on the internet. If you’re not familiar with them do yourself a favor and check them out their website HERE and their YouTube page HERE
RV Window Awnings and Door Awnings
We’ve been manufacturing window and door awnings for some time now and we are excited to have much more information and ordering instructions on our website to make it as easy as possible for our customers.
RV Awning Accessories
We’re also manufacturing “in house” all the RV awning pull straps you need for your RV. These are made out of top grade strapping fabric and are competitively priced. In addition we have Anti Bellowing hardware for A&E (Dometic) slide out awnings as well as heavy duty main (patio) awning Deflappers. Be sure to keep an eye on our Accessories Page for other new items as time goes on.
Tough Top Awnings ONLINE Store
In 2014 we added our online store! Our store allows for an easy buying experience and allows our customers to get an instant quote on all our products. Our main goal is not only for an easy buying experience, but a secure checkout, quality products, and MOST IMPORTANTLY to maintain the high level of customer service we have strived for since day one!
Tough Top Awnings was built on excellent customer service and our “one on one” customer relationships. For those who have any questions or concerns BEFORE you order Tyler’s phone number is readily available on every page of our store and website. From day one we have always stressed our accessibility and have made ourselves available to answer all questions or concerns anyone might have. Very early in our business we received a testimonial from a happy customer because we were doing business “the old fashioned way”. This is but one of the pillars of the foundation for our success, and we will not deviate from it. As I look back to when I was on the phone all the time I must admit I miss talking to our customers. I cherish the many “over the phone” relationships established with many of our customers and through time I’ve come to realize in life all of us face the same trials and tribulations, and in this respect quite often we can help each other out. Hopefully I’ve encouraged some of them as there is no doubt many of them have encouraged me.
In conclusion we sincerely thank our customers for giving us the opportunity to serve them. We have grown beyond our wildest expectations and with that come the responsibility to continue to deliver the best product at the best price with the service to back it up. We will continue to strive to do just that!
Ray and Sandy Oberreuter
Owners, Tough Top Awnings